How To Add a User To Your Google Business Profile?
To add a user to your Google Business Profile (GBP), start by searching for your business on Google, select the three-dot menu, choose Business Profile settings > People and access > Add. Enter the user’s email address, and assign a role such as Owner or Manager. Finally, click Invite, and the user will gain access once they accept the invitation sent to their email.
This process allows a business owner to securely share Google Business access with team members, such as a manager handling reviews or posts. It also helps distribute workload while maintaining accurate control over business profile management.
Follow the following steps to add a user to your Google Business Profile account:
- Go to Your Business Profile
- Click on More (Three-dot icon)
- Select Business Profile Settings
- Navigate to People and Access
- Click the Add Button (Add user icon)
- Enter an Email Address
- Under “Access,” select the owner or manager
- Click Invite
- Go to Your Business Profile
Start by visiting business.google.com and signing in to the Google account associated with your Business Profile. In the Google search bar, type the exact name of your business. If you see multiple businesses, click on “See Profile” for the business in question.
- Click on More (Three-dot icon)
On the next screen, you will be in the In Search Experience. Here in the top right corner of the management menu (next to the “Edit Profile” and “Promote” buttons), click on the three vertical dots (⋮) to open the advanced options menu.
- Select Business Profile Settings
From the dropdown menu that appears, click on Business Profile settings. This is the hub for your administrative and account-level configurations.
- Navigate to People and Access
Within the settings overlay, locate and click on People and access. This section lists all current users and their respective roles.
- Click the Add Button (Add user icon)
At the upper right corner of the “People and Access panel”, click the blue “Add” button (represented by a person icon with a plus sign).
- Enter an Email Address
In the “Add people” box, type the email address of the person you wish to invite. Ensure the email is a valid Google/Gmail account.
- Under “Access,” select the owner or manager
Choose the appropriate role for the new user, whether it be owner or manager:
- Owner: Has full control over the profile, including adding or removing users.
- Manager: Can edit business information and respond to reviews, but cannot manage users.
- Click Invite
Once the role is selected, click the “Invite” button. The user will receive an email notification and must accept the invite before they can begin managing the profile.
What Are The Different types of Users in Google My Business?
The user types in Google Business Profile are Owner and Manager, and each role defines a specific level of access, responsibility, and control over business information, reviews, photos, and posts. The Owner has full control, including managing users, assigning roles, and updating business settings, while the Manager focuses on daily tasks such as updating information, responding to reviews, and publishing posts, enabling effective delegation of workload with controlled access.
How to Add a Manager in Google My Business?
To add a manager to your Google Business Profile, search for your business on Google, select the three-dot menu, go to Business Profile settings > People, then select Add, and enter their email address. Choose the Manager role, then click Invite. The user must accept the email invitation to gain access. A manager can handle daily business profile management tasks such as updating business information, responding to customer reviews, and publishing posts, but cannot add or remove users or transfer ownership.
Steps to add a manager in GBP are:
- Go to your Google Business Profile and open your business dashboard.
- Click on the three-dot (⋮) menu and select Business Profile settings.
- Navigate to People and access to view existing users.
- Click Add user and enter the email address of the user.
- Under access, select the Manager role.
- Click Invite to send the invitation.
How to Add an Owner in Google My Business?
To add an owner to your Google Business Profile, search for your business on Google, select the three-dot menu, go to Business Profile settings > People, then select Add, and enter their email address. Choose the Owner role, then click Invite. The user must accept the email invitation to gain access. An owner has full control over the business profile, including managing users, assigning roles, and updating all business settings.
Steps to add an owner in GBP are:
- Open your Google Business Profile from the search results.
- Click the three-dot (⋮) menu and go to Business Profile settings.
- Select People and access to manage users.
- Click Add user and type the email address.
- Choose the Owner role under access.
- Click Invite to send the invitation.
How to Change User Access of Google My Business?
To change user access in your Google Business Profile, navigate to the People and Access settings, select the user whose permissions you wish to modify, and assign them a new role, such as Owner or Manager. Adjusting these roles allows you to delegate management tasks or elevate a trusted team member to a higher administrative position.
Follow these steps to update existing user permissions for GBP:
- Go to Your Business Profile
Sign in to your Google account, then search for your business name in Google Search to open your management dashboard.
- Navigate to People And Access
Click the three-dot icon (More) in the top right corner, select Business Profile settings, and then click on People and access.
- Select The User to Change Access
Locate the specific email address or name of the collaborator you want to modify from the list of current users.
- Select Edit
Click the Edit button (pencil icon) located next to the user’s current role to open the access modification options.
- Select New Role
From the available options, select the new access level. You can switch a user between Owner and Manager depending on the level of control they require.
- Save
Once the new role is selected, click Save to apply the changes immediately. The user’s permissions will be updated without requiring a new invitation.
How to Transfer Ownership Of Google My Business?
To transfer primary ownership of a Google Business Profile, you must navigate to the People and Access settings, select an existing user, and promote them to the Primary Owner role. This action transfers the highest level of administrative control and is typically used when selling a business or changing high-level account management.
Step-by-step process to complete the ownership transfer in GBP is:
- Go to People And Access
Sign in to your Google Business Profile dashboard. Click the three-dot icon (More) in the top right, select Business Profile settings, and then click on People and access.
- Select The User To Transfer Primary Ownership to
Locate the specific email address of the person who will become the new owner.
Note: This person must already be an added user (Owner or Manager) on the profile to be eligible for the transfer.
- Select Edit Option next to “Access”
Click the Edit (pencil icon) next to the user’s name. This opens the role management window, where you can modify their current permission level.
- Select Primary Owner
From the list of available roles, choose Primary Owner. A confirmation message will appear, indicating that you will relinquish your status as the primary account holder.
- Save
Click the Save button to finalize the process. Once saved, the new user becomes the Primary Owner, and your role will usually be downgraded to “Owner,” giving the new user full control over the profile’s future and user management.
How to Give Access To Google Business Profile?
You can grant access to the Google Business Profile by adding a new user in the People and access section using their email address, assigning a role such as Owner or Manager, and sending an invitation that the user must accept to gain access. This process enables secure sharing of Google business access while maintaining full control over user roles, permissions, and overall management of the business profile.
How to Remove Someone from a Google Business Profile?
To remove a user from your Google Business Profile, go to Business Profile settings > People and access, select the user, and remove their access. This action ensures that only authorized users can manage your business profile.
The process to remove someone from GBP is:
- Go to People And Access
Open your Google Business Profile, navigate to Business Profile settings, and click on People to access to view all users.
- Select the User you want to Remove
Choose the user from the list whose access you want to remove from the business profile.
- Click the Remove Person Button
Click the Remove option next to the selected user to revoke their access from the Google Business Profile.
