Google’s AI Overviews now appear at the very top of search results, often before traditional website listings. For local businesses like plumbing and HVAC companies, gaining placement here is just as critical as ranking on page one.
This case study shows how CPI Service earned visibility in Google’s AI Overviews within just 6 hours, making their services immediately more accessible to homeowners searching online.
No of keywords ranked
Monthly Visit
Increased In Organic Traffic
CPI Service had already built strong performance in traditional search, but ranking in Google’s AI Overviews came with a different set of challenges. AI visibility depends not only on keywords and backlinks but also on how content is structured, cited, and trusted by Google’s AI systems:
The client is a plumbing and HVAC company in San Jose with 35+ years of experience, offering repair, installation, and emergency services across the Bay Area.
Securing visibility in Google’s AI Overviews was the primary goal, as these results appear above traditional listings and strongly influence customer decisions. To achieve this, the focus was on creating content that AI systems could recognize, cite, and trust for plumbing and HVAC queries. This placement aimed to generate consistent traffic, strengthen brand visibility, and build trust with homeowners searching online.
Understanding performance in Google’s AI Overviews requires more than traditional SEO tracking. It means identifying whether a business is included in AI answers, checking how often competitors appear, and measuring how AI visibility contributes to traffic and brand exposure. For local service companies, monitoring these factors is essential to ensure their expertise is being recognized and their visibility keeps pace with changing search behaviors.
As part of our analysis, we examined how AI Overviews were displaying plumbing and HVAC results and what factors influenced which businesses appeared.
AI visibility shifts often, so we monitored when the site was cited, where it was missing, and how it compared to competitors.
Our Focus :
Our Process :
We use Google Analytics 4 (GA4) to track AI-related traffic, combining referral filters and regex patterns to identify how AI platforms contribute to site activity.
Step : 1
Step : 2
Our strategy focused on aligning content with how Google’s AI Overviews generate and cite results. By targeting question-driven queries, structuring content for AI readability, strengthening brand reputation, and embedding trust signals, we positioned the business to be recognized as a reliable source.
The strategy delivered measurable results within hours. CPI Service began appearing inside Google’s AI Overviews for multiple high-intent plumbing keywords. This placement gave them premium visibility at the very top of search, where Google highlights trusted providers. For a local service business, this meant being seen immediately when homeowners searched for urgent solutions, a position that builds trust and captures traffic.
This visibility was secured across several competitive searches, including:
1) Keyword : sewer line repair services los altos
2) Keyword: faucet installation san jose
3) Keyword : sewer line replacement services stanford
4) Keyword: plumbing fixture installation san jose
5) Keyword: toilet replacement service san jose
6) Keyword: emergency sewer line replacement atherton
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