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Communication Assistant

Job Details:

  • On-site
  • (8 am – 5 pm)
  • 5 working Days (Mon-Fri)

RankMeTop is looking for a Communication Assistant who can ensure smooth, clear, and timely communication between clients, account managers, team members, and leadership.

Key Responsibilities

=> Assist with day-to-day communication with clients and internal teams.

=> Prepare and send professional client updates, reports, and follow-ups.

=> Track pending client requests, questions, and commitments.

=> Follow up with team members to ensure promised work is completed on time.

=> Coordinate communication between Account Managers and SEO teams.

=> Maintain clear records of important conversations, decisions, and action items.

=> Monitor project communication and identify missing updates or delays.

=> Help prepare meeting agendas, notes, and follow-up action items.

=> Escalate important issues or delays to the appropriate manager.

=> Ensure clients receive accurate and timely information.

=> Support management with communication-related administrative tasks.

 

 

Requirements

=> Excellent English communication skills, both written and verbal.

=> Strong follow-up and coordination skills.

=> Professional and confident communication style.

=> Excellent attention to detail and organization.

=> Ability to manage multiple tasks and conversations.

=> Comfortable using ClickUp, Slack, Google Workspace, Zoom, and similar tools.

=> Ability to take ownership rather than simply wait for instructions.

=> Previous experience in client communication, customer support, project coordination, or account management is preferred.

=> SEO/digital marketing knowledge is a plus.

About the Company

RankMeTop is a leading SEO company with skilled professionals dedicated to helping businesses improve their online presence. The company specializes in providing a range of SEO services, including keyword research, on-page optimization, link building, content creation, e-commerce SEO, and local SEO tailored to meet the specific needs of local businesses of all sizes.

Our company is dedicated to assisting businesses in achieving their goals, and we are committed to providing exceptional services of the highest quality. We take pride in attracting top-notch team members who share our values and take personal responsibility for all their work.

Our approach to everything we do is guided by a commitment to excellence and a belief in continuous improvement and serving others. We work as a team and support each other to achieve our best, recognizing that we all benefit when we work together toward a common goal.

Our Core Values:

As we continue to grow, we remain committed to upholding our vision and values to the highest standards. We aim to foster an environment where our team members are motivated to win – not only as individuals but as part of a team, a culture, a community, and most importantly – WINNING AT LIFE.

Include delivering:

  • EXCELLENCE – We do our work with a commitment to excellence.
  • OWNERSHIP – We embrace an ownership mentality.
  • WOW – We deliver WOW through service.
  • INTEGRITY – We act with integrity in everything we do.
  • CHANGE – We embrace and welcome changes.
  • LEARNING – We are committed to mastering our craft.